Privacy Policy

Last updated: July 2, 2026

This Privacy Policy explains how APERO TECHNOLOGIES GROUP PTE. LTD. ("we," "us," or "our"), operating under the brand name "Languoso: AI Language Tutor" ("Languoso"), collects, uses, and discloses your personal information when you visit our website at languoso.ai (the "Website"), purchase a subscription through the Website, or otherwise interact with us online. It also explains your privacy rights and how we protect your information.

This Privacy Policy applies to our Website and web-based purchase experience. If you use our mobile application, the in-app Privacy Policy applies to your use of the application.

By using the Website or purchasing a subscription through it, you acknowledge that we will collect, use, disclose, and process your personal information as described in this Privacy Policy. Where required by applicable law, we will request your consent for specific processing activities, such as non-essential cookies or promotional communications.

I. Personal Information Collected

1. Information You Provide

• Account and Contact Information: When you purchase a subscription or contact us, we collect information such as your name (if provided), email address, and the details necessary to create and manage your subscription and to deliver access and support to you.
• Payment Information: When you make a purchase on the Website, your payment card details and billing information are collected and processed directly by our third-party payment processor, Stripe (see Section III). We do not store your full payment card number on our servers.
• Support Communications: If you contact customer support, we collect the information you choose to provide, such as the content of your message and any details necessary to resolve your request (for example, a refund or cancellation request).

2. Information Collected Automatically

• Usage and Device Data: When you visit the Website, we may automatically collect certain information such as your IP address, browser type, device information, pages viewed, and the dates and times of your visits, to operate, secure, and improve the Website.
• Cookies and Similar Technologies: We use cookies and similar technologies to operate the Website, remember your preferences, understand engagement, and support fraud prevention and analytics. You can manage cookies through your browser settings and, where applicable, through our cookie banner.

3. Data Obtained from Third Parties

• Payment and Fraud-Prevention Data: Our payment processor may share with us limited transaction-related information (such as payment status, the last four digits of your card, and fraud-risk signals) to help us complete your purchase, provide support, and prevent fraud.

II. How We Use Your Information

We use the personal information collected to:

• Process Transactions: Complete your purchase, manage your subscription and renewals, and process refunds and cancellations.
• Provide Access and Support: Deliver access to the service you purchased, send transactional communications (such as payment receipts), and respond to your support requests.
• Improve the Website: Understand usage patterns and improve the performance, security, and content of the Website.
• Security and Fraud Prevention: Detect, prevent, and address fraud, chargebacks, security risks, and other malicious or illegal activity.
• Legal Compliance: Comply with applicable laws, regulations, tax and accounting obligations, legal processes, and governmental requests.
• Communicate: With your consent where required, send you updates, service messages, and promotional communications, from which you can opt out at any time.

III. Payment Processing

Payments on the Website are processed by Stripe, our third-party payment processor. Your payment card details and billing information are collected and processed directly by Stripe in accordance with Stripe's own terms and privacy policy. We do not receive or store your full payment card number.

We may receive from Stripe limited transaction-related information, such as payment status, transaction ID, subscription status, billing email, the last four digits of your card, and fraud-prevention or risk-related signals, where necessary to complete your purchase, manage your subscription, provide customer support, process refunds and cancellations, and prevent fraud.

IV. Sharing and Disclosure of Personal Information

We do not sell your personal information. We share it only as described below:

• Service Providers: We share the minimum information necessary with service providers who perform functions on our behalf, such as payment processing (Stripe), cloud hosting and storage, email delivery, customer support, and analytics. These providers are permitted to use your information only to perform services for us.
• Legal Compliance and Protection of Rights: We may disclose your information where required by law, subpoena, court order, or other valid legal process, or where we believe in good faith that disclosure is necessary to protect our rights or property, prevent or investigate wrongdoing, protect the safety of users or the public, or protect against legal liability.
• Business Transfers: If we are involved in a merger, acquisition, reorganization, financing due diligence, bankruptcy, or sale of assets, your information may be transferred as part of that transaction, subject to standard confidentiality arrangements.
• With Your Consent: We may share your information for other purposes with your consent.

V. Information Security and International Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, including where our servers or our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction. We take appropriate measures, including contractual safeguards (such as Standard Contractual Clauses where applicable) and technical and organizational security measures, to protect your information during international transfers.

We implement appropriate technical and organizational security measures, including encryption in transit, access controls, and secure development practices, to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

VI. Data Retention and Deletion

We retain your personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, fraud-prevention, or dispute-resolution requirements). When retention is no longer necessary, we will securely delete or anonymize your personal information, subject to any legal obligations requiring us to retain certain records. Please note that residual copies may take some time to be fully removed from backup systems.

VII. Your Privacy Rights

Depending on your location and subject to applicable law, you may have the right to request access to, correction of, deletion of, or a copy of your personal information, to restrict or object to certain processing, to withdraw consent where processing is based on consent, and to opt out of promotional communications. To exercise these rights, please contact us using the details in the "Contact" section below. We will respond to your request in accordance with applicable law.

VIII. Cookies

We use cookies and similar technologies to operate the Website, remember your preferences, analyze traffic, and support security and fraud prevention. Where required by applicable law, we will request your consent for non-essential cookies. You can manage or disable cookies through your browser settings; disabling certain cookies may affect the functionality of the Website.

IX. Minors

The Website and our purchase experience are not intended for children under the age of 13 (or a higher age threshold if required by applicable law in your jurisdiction). We do not knowingly collect personal information from children under this age without verifiable parental consent. If we become aware that we have collected such information without appropriate consent, we will take steps to delete it. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

X. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the "Last updated" date above and, where appropriate, provide additional notice on the Website. Your continued use of the Website after any update signifies your acceptance of the revised policy.

XI. Contact

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

APERO TECHNOLOGIES GROUP PTE. LTD.
support@languoso.ai